How can I contact teams or send enquiries using MyAccount?

You can contact our student services teams through MyAccount, as well as tracking the status of the requests or questions you've asked. Here's how:

1. Log in to your MyAccount first (if you haven't already)
2. On the MyAccount homepage, click the 'MY ENQUIRIES AND REQUESTS' tab in the main menu bar at the top of the screen.
3. Choose the 'Add new enquiry' button.
4. Select the nature of your enquiry and the topic you want to discuss from the dropdown menus.
5. Type your enquiry into the 'More details' box, then submit the enquiry using the 'Submit and attach files' button below.
6. You'll then be able to upload your files (if you need to) and add any additional comments or updates.

What happens next?

We'll make sure that your enquiry gets to the right team to answer you. After you’ve asked us a question, you can then track, withdraw and follow up on your enquiries. You can also view the status of enquiries and see if you need to respond.

You may also like to take a look at the FAQ How can I manage my enquiries in MyAccount and see if they are being answered?